The BEST WESTERN San Jose Downtown is located in the downtown area of the city. Guests at this accommodation in San Jose will find that they are able to walk to the Children's Museum, the Central Park, the Jade Museum, the Gold Museum, and other attractions. They will also be able to find many dining and entertainment venues in the area. The hotel offers transportation service to the airport and to various spots around the city. Guests will find that many attractions are within walking distance of the BEST WESTERN San Jose Downtown as well.

Rooms at the BEST WESTERN San Jose Downtown include amenities such as air conditioning, private bathrooms, safes in the rooms, desks, coffeemakers, hairdryers, and cable TV. They will be able to request irons and ironing boards.

The hotel offers a patio area where guests can relax as well as an outdoor pool. Those staying at the BEST WESTERN San Jose Downtown will be able to dine at the onsite restaurant called Los Helechos. Each morning, guests can start the day with a complimentary breakfast. The hotel offers 24-hr front desk service, free parking, and currency exchange.